Quality

All watches listed at Winners are of exceptional quality made to strict quality standards.

When making a purchase in our store, we guarantee that you will receive a product carefully packaged to avoid damage during delivery together with the original box and accessories of the product.

It is the customer's responsibility to check the condition of the package delivered by mail before opening it. This is important for us to check if the watch is damaged during delivery.

Guarantee

With an emphasis on ensuring the quality of the products we sell in our store, all customers, without exception, have a 1 year warranty for any bad functionality of the watch due to manufacturing problems.

In exclusive cases where you need to activate the warranty, you are asked to contact us and inform us what happened. We will immediately assist you in replacing or repairing the product.

The warranty does not apply to problems related to the misuse of the watch.

If it is necessary to send the product back, all costs will be, in advance, the responsibility of the customer until an analysis is made and it is proven that it is a manufacturing problem